FinancialPageFunds LMS
PageFunds is a full-service, complete life cycle, loan
management system that empowers your staff to manage all aspects of
the lending process, driving down servicing costs and focusing
marketing dollars where they do the most good, while providing
senior management transparency and valuable insight into the
lending operation.
Costs are reduced with reporting that shows what marketing
delivers…and what does not. Efficiencies are created by
consolidating all information, and tasks, within one management
system.
Performance is increased with reporting that shows who your
"rock star" employees are, and where additional training may be
needed - in customer service, credit, or collections.
Feature Set:
Employee Productivity
- Time clock function, including break tracking
- Performance reports by employee - rates for approval, fax-in,
defaults/NSF, collections, call-time
Marketing
- Lists function - generate mail, email, and phone lists
automatically, using criteria you specify
- Supports drip marketing
- Total loan life cycle profitability, by marketing source - for
each lead source, shows profitability over time, factoring in lead
costs, 3rd party data providers, servicing, and loss rates.
- Control panel for marketing department (not IT!) that allows
rationing and capping of lead sources, as well as filtering
- Lead disposition reporting, by marketer, for source tuning
Customer Service
- Communications templates - one click emailing for all steps in
customer cycle
- Customers can manage their own loans and data through web
interface
- Loan management by queues
- Call center and phone system integration
Payments
- Electronic Payment Processing
Collections
- Manage and track multiple collections statuses
- Auto-generate daily call lists, by rep
- Promise-to-pay tracking
- Support for multiple payment methods, and reporting on each
- ACH
- Checks
- MoneyGram
- Credit cards
Reporting
- Total loan life cycle profitability - at the individual loan
level, shows profitability over time, factoring in marketing,
servicing, and loss rates
- Portfolio size and composition, current and historical
- Daily lending activity - new loans vs. repeats, current status
breakdowns
- Analyze loan performance by email domain, state, pay frequency,
job length, time of day, month
Other Features
- Ability to manage multiple brands, portfolios, and products
from within one application.
- Integrates with 3rd party data providers, including DataX,
Teletrack, CL Verify, and CheckScan
- Email and text alerts of process completions and
exceptions